Privacy Policy
GeoQ is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
In adherence to the Australian Privacy Principles (APPs) within the Privacy Act 1988 (Cth) (the Privacy Act), GeoQ is committed to protecting the privacy and security of your personal information. The APPs guide our processes in relation to the collection, usage, disclosure, storage, security and disposal of your personal information.
The full text of the Australian Privacy Principles can be accessed from the Office of the Australian Information Commissioner’s website at https://www.oaic.gov.au/.
Collection of Personal Information
Personal information is data that can identify you as an individual. The types of personal information we may collect include your name, address, email address and contact numbers.
We collect this information through various means, including interviews, correspondence, by telephone and email, through our website www.geoq.com.au and from third parties. While we strive to protect the privacy of your information, we cannot assure the security of data collected from third-party links.
Our primary reason for collecting personal information is to provide and improve our services and to conduct marketing activities. Your personal information may also be used for secondary purposes related to our main services, provided you would reasonably expect such use.
Sensitive Information
Sensitive information includes details about race, ethnicity, political opinions, religious beliefs, trade union membership, criminal records and health information. GeoQ only uses sensitive information for:
- The primary purpose for which it was collected.
- A secondary purpose directly related to the primary purpose, with your consent, or as required by law.
Use of Third Parties
We primarily collect personal information directly from you. However, occasionally, we may receive information from third-party sources and in such cases, we will ensure you are informed of the information we have received.
Disclosure of Personal Information
Your personal information may be disclosed under the following circumstances:
- To third parties, with your express consent.
- As required or authorised by law.
Security and Storage
GeoQ takes precautions to safeguard your personal information from misuse, loss, unauthorised access, modification, or disclosure. We will also delete or de-identify personal information when it is no longer required, retaining client information as per legal requirements for at least 7 years.
Accessing and Correcting Your Personal Information
You can request access to your personal information that we hold and we encourage you to contact us to correct any inaccuracies. GeoQ will not charge for the access request but may charge an administrative fee for providing a copy of your personal information.
Policy Updates
This policy may be updated periodically, with the latest version available on our website.
Complaints and Enquiries
Your privacy matters to us and we welcome any feedback to help us improve our practices. Should you have any concerns or enquiries about GeoQ’s Privacy Policy, please reach out to us at: